VeneziaUnica is the new portal the offers advance purchase for all passes and services you’ll use while you’re visiting the city. The online portal was activated October 7, 2013, replacing and eventually expanding on other online venues like VeniceConnected, Venicecard, with more likely to shift there in the future.
Just passing through? Use the composer to select, then purchase passes and services for each individual in your travel party, including
• ACTV passes
• museum & church passes (VeniceCard, San Marco Museums, etc.)
• land and water transfers (Aerobus/Alilaguna)
• toilets, wi-fi
with more to be added over time.
Where you retrieve your pass/tickets depends on the service you purchase, it has not changed. What seems to have changed is that services are no longer date specific, which is probably a good thing.
What is misleading from the English description is that they talk about it being a city pass. There is no single card for all services for the traveler; there is a single portal with a “composer” that you can use to purchase a number of services in advance, that you retrieve individually according the services; instructions will be included as they always have.
VeneziaUnica city pass will also replace imob/CartaVenezia (though your imob will act like a VeneziaUnica city pass until it expires): the card is free, the paid services for residents and frequent visitors that may be activated via the city pass are public transport, bike sharing, car sharing (Italian driver’s license required), car parks, wi-fi, etc.
FOR RESIDENTS and FREQUENT VISITORS
Residents and frequent visitors will be issued free VeneziaUnica cards, then use them to activate paid services such as ACTV services, car park, car sharing,
Your current imob card will act like a VeneziaUnica card until it expires, when it will be replaced with a VeneziaUnica card.